77jiya Privacy Policy — How We Store and Protect Your Information

Welcome to 77jiya. This Privacy Policy ("Policy") explains what personal information the 77jiya platform collects from its members, how that information is used, and how it is kept secure.

77jiya believes your personal data belongs to you. We take the responsibility of protecting it very seriously. This policy has been written in plain, straightforward language for the benefit of users in Bangladesh — keeping legal jargon to a minimum so everything is as clear as possible.

By using the 77jiya website or app, you are considered to have agreed to this Privacy Policy. If you have any objection to any part of this policy, please notify our support team immediately.

77jiya collects data in two ways — what you provide directly, and what is gathered automatically while you use the platform.

What you provide directly:

• At registration: full name, date of birth, phone number, email address
• For KYC verification: National ID or passport number, selfie photo
• At the time of payment: bKash/Nagad/Rocket number (the full number is not stored — only the last four digits)
• Support Contact: Only what you choose to share

Automatically Collected Information:

• IP address and approximate location (city-level only, not precise GPS)
• Device type, operating system, and browser information
• Gaming activity logs (which games you played, when, and bet amounts)
• Session duration and click patterns (for platform improvement)
• Cookies & Local Storage Data

77jiya uses the data it collects for the following purposes:

• Account Management: To ensure secure registration, login, password recovery, and account protection.
• Payment Processing: To process deposits and withdrawals securely and to detect financial fraud.
• Identity Verification (KYC): To complete legally required verification for age confirmation and anti-money laundering compliance.
• Improving Your Gaming Experience: Analysing which games and features are used most to improve the platform.
• Relevant Communications: To send you promotions or important updates based on your preferences (you can opt out at any time).
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.
• Legal Obligations: To meet licence conditions and the requirements of tax authorities and regulatory bodies.

77jiya never shares your information with third parties for advertising purposes. Your betting history and gaming behaviour stay within the platform — used solely for internal improvements.

77jiya shares data only in limited circumstances — and always for a specific, defined reason:

• Payment providers: bKash, Nagad, Rocket — minimum information required to verify transactions. These providers are bound by their own privacy policies.
• Game Software Providers: Companies such as Pragmatic Play and Evolution Gaming — betting logs only, strictly for game fairness verification.
• Identity Verification Services: Regulated third parties for identity verification as part of the KYC process.
• Law enforcement agencies: By court order or legal obligation — only specific data, not everything.

In the event of a corporate restructuring or merger, data may be transferred — however, you will be notified in advance and the same privacy policy will remain in effect.

Retention Period: 77jiya stores your data according to the following policy:

• Active account data: retained for the lifetime of the account
• Financial transaction records: up to 5 years as required by law
• KYC documents: 3 years after verification (regulatory requirement)
• Gaming Logs: 18 months
• Support conversations: 12 months
• Cookie data: 30 days up to a maximum of 1 year (depending on type)

Security Measures: 77jiya uses multiple layers of security to protect your data:

• SSL 256-Bit Transport Layer Encryption
• AES-256 encryption for data at rest
• Role-based access control — fewer staff members have access to less data
• Regular Security Audits and Penetration Testing
• 24/7 Automated Threat Monitoring System
• Two-factor authentication (2FA) available for all members

Cookies are small files stored on your device that help the website remember your preferences. 77jiya uses four types of cookies:

You hold the following rights regarding your personal data, and 77jiya is committed to respecting each of them:

77jiya strictly does not provide services to anyone under the age of 18. We never knowingly collect data from minors.

If a minor has registered using false information and 77jiya identifies this, the account will be closed immediately and all collected data will be deleted. If a parent or guardian believes their child has created an account, please contact support@77jiya.net right away.

77jiya is an international platform. Your data may be stored on servers located outside Bangladesh. In this case:

• The servers storing your data comply with internationally recognised data protection laws.
• All data centres are ISO 27001 certified and subject to regular security audits.
• Standard Contractual Clauses (SCC) are used for data transfers outside the European Union.

Where local server storage in Bangladesh is available, 77jiya prioritises it — because ensuring the highest level of protection for our Bangladeshi users is a core commitment.

77jiya may update this Privacy Policy from time to time to reflect changes in technology, law, or business practices. How members are informed will depend on the nature of the change:

• Minor Changes (e.g. language corrections): Only the updated date on the page will change.
• Moderate Changes (New uses of your data): A banner notification will appear on the platform.
• Major Changes (New data collection or sharing practices): Registered members will be notified directly by email, and consent will be obtained before any changes take effect.

For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please contact 77jiya through the following:

Once your request is received, 77jiya will typically provide an initial response within 7 business days. For complex requests, up to 30 days may be required under applicable law.